Information we may collect and use
If you register on our website or request information from us through our website (or otherwise), we may process your Personal Information or other details about you such as your name, email address, phone number, company name, website name and url. We use this information as necessary to fulfill your request and to contact you about our Services. If you contact us, we may keep a record of that correspondence. Wripl may also receive certain information that may be provided by your browser or mobile device including browser information, device information, IP address, pages accessed, time of visit, time of last visit, referring site (together, “Customer Data”).
We may use this Customer Data, and also preference information on an aggregated basis (where you are not personally identifiable), for our business, research, product development and marketing purposes.
When you use the Service, Wripl code contained on your website contacts Wripl’s servers and permits Wripl to collect website visitor data including users session ID, user information from plugins, and users website habits including time on page, copy-paste, clicks, scrawls, touches, mouse clicks, mouse movement, scrolling, key-presses and other user actions, entries and activities on your website submitted through your browser, and Personal Information manually submitted by you (together, “User Data”). Where you sign into the Service through plugins, you acknowledge that we may use social media data provided by plugins relating to you.
We use this User Data to evaluate your website visitor user habits and to enable you to understand how your users interact with your website and to recommend relevant third party content to users through your website.
We may also use aggregate user data for our business, research, product development and marketing purposes, and to improve our Services.
Information collected from third parties
In the provision of the Service, we may share data you submit to us, including User Data, with third parties to create a more complete record of topic trends and social engagement to optimize the Service we provide.
We may use tracking technologies in the form of cookies or other standard methods to improve our Service and make the site easier to use. These are described further below.
|Session||Google Analytics||This is a performance cookie used to improve our understanding of how people use our website and Services, through web analytics. You can opt out of tracking by Google Analytics by visiting:http://tools.google.com/dlpage/gaoptout.|
i. This cookie is used to monitor session counts.
ii. This cookie is only created in browsers that do not support the Navigation Timing API.
iii. This cookie is only created when a token is handed out to an end user by the New Relic server.
More information on New Relic cookies is available here:https://docs.newrelic.com/docs/browser/new-relic-browser/page-load-timing-resources/new-relic-cookies
|Persistent||Intercom||This is a cookie that allows us to provide persistent contextual customer support.|
Your browser settings will automatically allow cookies to be accepted. Should you wish to switch off this feature, you can do so by visiting the “options” or “preferences” setting on your browser. You can access these settings directly through the following links:
Cookies in Chrome: chrome://chrome/settings/cookies
Cookies in IE:
Cookies in Safari:
Please note that declining our cookies or asking for notification each time a cookie is being sent, may affect your ease of use of our website and the Services. For more information about cookies, please see: www.allaboutcookies.org and youronlinechoices.eu.
We will limit disclosure of your Personal Information (which may include Customer Data and User Data) to any third parties as far as possible – and only disclose if we need to do so to:
- third party services a) to facilitate our Services, including for analytics, to assist us with technical and administrative aspects of the Service (including credit card processing), b) for general improvement of the Services, and c) for research and development of new Services.
- our hosting provider who may be required to store your Personal Information solely to enable us to provide the Services.
- third parties in response to subpoenas, court orders, or legitimate requests by authorities as required by law, or to investigate, prevent, or take action (as we believe necessary) in relation to any fraudulent or illegal activities.
The only other scenarios in which we may otherwise share your Personal Information is if our company is substantially acquired by a third party, in which case your Personal Information may form part of that transfer.
Where we store your Personal Information
The Personal Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing.
Your Wripl account is protected by a password of your choosing. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We store your Personal Information on hosted third party servers, which in the same way as any third party we share your Personal Information with, is required to take reasonable technical and organizational measures to keep your Personal Information secure. However, we are not responsible in the event that Personal Information is disclosed as a result of a breach or security lapse by our hosting provider or any such third party.
More generally, the nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your Personal Information.
Wripl Technologies Ltd
Bow Bridge place
Date of Last Revision: September 14, 2015